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Warranty
of Goods/Services
All our goods/services
will serve their intended functions.
Terms
of Warranty
All warranty
conditions are stated in the product/services information provided, unless the manufacturer
has provided none.
Prices
All our prices
are nett. No discounts will be given unless during monthly promotions.
Delivery
services
Delivery is free for goods purchased above S$100.00
and delivered within Singapore. Deliveries outside of Singapore will be charged
according to the prevailing shipment rates.
Payment
Processing
We
only accept VISA, MASTERCARD, NETS & Corporate cheque payments.
We
ensure accuracy in our billing as all our transactions are automatically processed.
Cancellation
of Orders
We
will refund the amount paid if the order is cancelled due to the unavailability
of goods or our inability to deliver the goods within the agreed time frame.
We
will not entertain any cancellations once the order is confirmed and submitted by
the customer.
Confirmation
of Orders
We
will send an electronic acknowledgment to the customer within 24 hours upon
successful submission of the electronic order. If items ordered are unavailable,
a message will be sent to the customer for further action.
Exchange
& Refunds
All our goods
sold are non-exchangeable and non-refundable.
Feedback
We welcome
your feedback. Should you feel dissatisfied with any of our goods or
services,
please contact us at Tel: 6280 1555, Fax: 6289 9316, Email:
enquiry@frankelleasing.com
Alternatively, customers may refer their complaints to the BusinessTrust Secretariat if
they are not satisfied with the resolution of the complaint. Complaints can be referred to
BusinessTrust Secretariat
Mr. Ramesh Vakkiprath
35, Selegie Road, #09-25, Parklane,
Singapore 188307
Email: ramesh@cnsg.com.sg
http://www.commercetrust.com.sg
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